STERILE PROCESSING UNIVERSITY

"MCES Manager's Course Feedback Quotes"

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“Enjoyed the course. It is my opinion that Nancy Chobin is an expert in this field. Mrs. Chobin is the go-to person when it comes to SPD management.”

"Hi, Nancy: Hope you are well. I wanted to let you know that I really enjoyed your course last week. I have never been to a course before that held my utmost attention for the full 4 days- a true testament to you!"

"Dear Nancy,
Thanks so much and I will make sure that my enlisted lead petty officer makes one of these! Thank you once again for all the helpful insights and recommendations in turning our CSR into a first class operation. Keep up the wonderful work!"

"Dear Ma'am,
I writing to you in inquire about the upcoming dates for your informative SPD Managers Course.  My lead surgical tech manager here at Naval Hospital would like to attend. Please advise and thank you once again for this course, it provided to be extremely vital in our recent successful passing of the Joint Commission inspection.  Have a wonderful day!"

"Hi Nancy,
Thanks for the follow up. The class was wonderful! The time was very well spent The information presented is what every manager needs to know. I look for more of your classes in the future in helping us stay current with all CS standards of practice. Health care continues to change everyday along with new technology. The CS manager has no time to get bored! ha!
Thanks again for a great week!"

“When are you having this course again?  My staff enjoyed it so much and came back educated and energized”

“You made such a difference in me personally and my facility.  We had Joint Commission several months after I took your course and I was able to answer all their questions and even do some updating to the surveyors.  At the summation conference, I was recognized for being a well informed employee.  Thank you for helping me to succeed”.

“Working in the OR and having responsibility for SPD, this course helped me to better understand their processes and how I can better support them.  Thank you for all your efforts.”

"I thoroughly enjoyed your seminar, and I'm a better, more-knowledgeable manager now!!!!"

"Thank you for a very enlightening course in Orlando"

"I'd like to thank you for your very informative course. I wish that I would have taken the course when I first became a manager. Your course should be a requirement for all sterile processing managers. Both you and Dawn did a fantastic job."

"This course far exceeded my expectations. The information was presented in a clear and precise manner. Both speakers did a great job."

"This is the best course I ever took in CS"

"Absolutely great!"

"Excellent course!"

"This was by far the best conference I have ever attended!"

"This was absolutely the most comprehensive informative, educational offering I have ever attended. Thank you!"

"This course was so helpful that I am recommending this to my Nursing Leaders Army-wide!"

"Course was a wealth of knowledge!"

"I cannot imagine doing this job without having taken this course. Thank you!"

"Thank you for the forms & more importantly thank you for the class.
I can't tell you how much better and more confident I feel about my job."

"Really enjoyed your week of mind altering. I truly can say I learned a lot and only wish I had had the information 2 years ago. Thanks again."

"Thanks again. Your program was the best course I have ever attended."

"I want to thank you for the great experience at the conference. I found it to be very informative. I was very excited about having the opportunity to attend. I look forward to seeing you at another meeting in the future. Thank you so much for the valuble presentation that you put on, I really can't thank you enough. I only wish I had taken the course sooner!"

"It's helpful to get reliable information from one source. The course has allowed me to sort through and organize information I've been given. I'm looking forward to PI projects in my facility."

"This was a fabulous class. I will be able to return to my facility and demonstrate "best practices" to help SPD grow and support our organization."

"As a new manager, I wanted to let you know that this week has been truly beneficial and quite amazing for me!  I know I have a lot of work ahead, one hurdle at a time of course.  Thank you so much for all of your passion and sharing your wealth of knowledge to help us become better patient advocates!!!"

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