STERILE
PROCESSING UNIVERSITY
"MCES
Manager's Course Feedback Quotes"
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"Dear Nancy,
Thanks so much and I will make sure that my enlisted lead petty officer makes one of these! Thank you once again for all the helpful insights and recommendations in turning our CSR into a first class operation. Keep up the wonderful work!"
"Dear Ma'am,
I writing to you in inquire about the upcoming dates for your informative SPD Managers Course. My lead surgical tech manager here at Naval Hospital would like to attend. Please advise and thank you once again for this course, it provided to be extremely vital in our recent successful passing of the Joint Commission inspection. Have a wonderful day!"
"Hi Nancy,
Thanks for the follow up. The class was wonderful! The time was very well spent The information presented is what every manager needs to know. I look for more of your classes in the future in helping us stay current with all CS standards of practice. Health care continues to change everyday along with new technology. The CS manager has no time to get bored! ha!
Thanks again for a great week!"
“When are you having this course again? My staff enjoyed it so much and came back educated and energized”
“You made such a difference in me personally and my facility. We had Joint Commission several months after I took your course and I was able to answer all their questions and even do some updating to the surveyors. At the summation conference, I was recognized for being a well informed employee. Thank you for helping me to succeed”.
“Working in the OR and having responsibility for SPD, this course helped me to better understand their processes and how I can better support them. Thank you for all your efforts.”
"I
thoroughly enjoyed your seminar, and I'm a better, more-knowledgeable
manager now!!!!"
"Thank
you for a very enlightening course in Orlando"
"I'd
like to thank you for your very informative course. I wish that I would
have taken the course when I first became a manager. Your course should
be a requirement for all sterile processing managers. Both you and Dawn
did a fantastic job."
"This course far exceeded my expectations. The information was presented
in a clear and precise manner. Both speakers did a great job."
"This
is the best course I ever took in CS"
"Absolutely
great!"
"Excellent
course!"
"This
was by far the best conference I have ever attended!"
"This
was absolutely the most comprehensive informative, educational offering
I have ever attended. Thank you!"
"This
course was so helpful that I am recommending this to my Nursing Leaders
Army-wide!"
"Course
was a wealth of knowledge!"
"I
cannot imagine doing this job without having taken this course. Thank
you!"
"Thank
you for the forms & more importantly thank you for the class.
I can't tell you how much better and more confident I feel about my job."
"Really
enjoyed your week of mind altering. I truly can say I learned a lot and
only wish I had had the information 2 years ago. Thanks again."
"Thanks
again. Your program was the best course I have ever attended."
"I want to thank you for the great experience at the conference.
I found it to be very informative. I was very excited about having the
opportunity to attend. I look forward to seeing you at another meeting
in the future. Thank you so much for the valuble presentation that you
put on, I really can't thank you enough. I only wish I had taken the course
sooner!"
"It's helpful to get reliable information from one source. The course
has allowed me to sort through and organize information I've been given.
I'm looking forward to PI projects in my facility."
"This
was a fabulous class. I will be able to return to my facility and demonstrate
"best practices" to help SPD grow and support our organization."
"As a new manager, I wanted to let you know that this week has been truly beneficial and quite amazing for me! I know I have a lot of work ahead, one hurdle at a time of course. Thank you so much for all of your passion and sharing your wealth of knowledge to help us become better patient advocates!!!"
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