Requests for refunds/billing inquiries must be received within 7 days of the order date. Please email our office or reach out to our team with your request.
I am interested in a refund on a purchase. How can I do this?
I’m enrolled in one of the online courses, how do I print out the modules?
The modules are meant to be accessed and studied from the user’s dashboard. However, we understand that some of our clients’ have different learning styles. If you’d like the modules sent in a PDF format, please reach out to a friendly team member to arrange for this.
How does someone enroll multiple users for an online educational course?
We have many clients who enroll multiple users in our online courses. Please reach out to our friendly team member to discuss your needs. We will walk you through the steps to complete this request, as well as, a group discount.
I’d like to enroll in more than one online course. Do you offer discounts for this?
Yes! If someone would like to enroll in more than one educational online course, we do offer a discount. For details, please contact a friendly team member at [email protected] or call our office at 1.201.937.1343
I placed an online order for SPU’s policy(ies), procedure(s) or form(s). When will I receive the document(s)?
All purchases made for SPU’s policy(ies), procedure(s) and/or form(s) are processed within 48 hours of submission. The document(s) are emailed under separate cover directly from SPU’s President.
If you don’t receive the document(s), please check your spam/junk folder, in case the message was routed there by accident.